OnStay vs Hostfully Digital GuidebooksOnStay prepares a property concierge that guests question directly. Hostfully offers digital guidebooks for hosts to organize and share property information, media, maps, recommendations, and optional revenue features. The products overlap around guest information, but their main authoring and guest experiences differ.Current comparison

Buyer question

OnStay

Hostfully says it provides

How property knowledge is created

Studies the property's existing sources and asks the host about useful missing guest-use details.

Hosts build a structured guidebook with a setup wizard, property content, photos, videos, maps, and recommendations.

How guests use it

Guests ask questions by text or supported voice in a browser.

Guests read a guidebook through print, PDF, unique link, or QR code access.

Portfolio and PMS scope

The launch offer starts with one property. OnStay does not currently use a PMS or OTA integration to verify reservation identity.

Its pricing page advertises Hostfully PMS and device connections, bulk editing, branding, translations, and tiers for larger guidebook portfolios.

Internet and app limit

No download or guest account. The live concierge needs internet access.

Its current pricing page says guidebooks work across devices and platforms. Confirm offline behavior directly with Hostfully.

Which should a host choose?Choose Hostfully Digital Guidebooks when the primary need is a visual, host-authored guide with media, maps, printable formats, and optional Hostfully ecosystem connections. Choose OnStay when the priority is identifying the missing property knowledge behind guest questions and preparing a conversational concierge from the full source bundle. A Hostfully guide can also remain useful source material for OnStay.Evidence boundaryHostfully facts above are vendor claims, not independently tested behavior. Source checked September 5, 2026: Hostfully Digital Guidebooks pricing and feature page. Confirm current features, plan limits, and terms with Hostfully.Guest example and host boundaryA guest might ask where the property’s extra towels are stored or which parking area to use. OnStay answers from that property’s accepted knowledge. If the answer is uncertain, safety-sensitive, or needs human judgment, the question returns to the host with context.Try OnStay's public concierge or see the current OnStay offer and get started.