Does OnStay Work With Direct Bookings and OTA Guests?Yes. The guest experience is tied to the property link, not the booking source. A direct-booking guest, Airbnb guest, Vrbo guest, Booking.com guest, or Expedia guest can open the same property's concierge when the host shares its link or displays its QR code.What OnStay can use during setupA host starts with one public property listing and can add a direct site, welcome book, guest guide, manuals, PDFs, and other property documents. These sources help OnStay understand the home. They do not create a reservation identity system.Current integration limitOnStay does not currently identify a QR or link visitor as a particular reservation through an OTA, property-management system, or direct-booking integration. iCal can represent calendar occupancy, but it does not authenticate a guest. The property QR and link are therefore property-scoped, not reservation-scoped.What stays in the booking channelReservation-specific messages and physical-entry credentials remain in the host's private booking channel. The concierge covers reusable guest-use knowledge about the property and returns uncertain, safety-sensitive, or human-decision questions to the host.Concrete guest exampleWhether the guest booked directly or through an OTA, they can use the same property concierge to ask about parking, WiFi, checkout, or amenities.Try the public concierge or see the first-property offer.