The current offer for your first property is $199 once. It includes Concierge Setup, one standard sign with standard shipping, and the first 30 days of concierge service. After those first 30 days, the first property is $19 per month.
The first property continues at $19 per month. Billing is monthly, and the host can cancel. Additional-property setup is temporarily paused, so one property is the only purchase available right now. The portfolio rates on the pricing page describe future expansion and are not available to purchase yet.
The purchase covers one property's concierge. OnStay does not sell a property-management system, booking engine, pricing tool, cleaning scheduler, or maintenance service.
Prices and terms can change, so use the current pricing page as the source of truth and get started there. You can also try the public concierge before purchase.
Guests open the property concierge from a QR code or shared link in a browser and can ask about WiFi, parking, checkout, or amenities. If an answer is uncertain, safety-sensitive, or needs human judgment, the question returns to the host with context.