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Common Questions
OnStay uses passwordless sign-in. Enter your email or phone number and we'll send you a one-time verification code. No password to remember or reset.
Yes! OnStay is designed for hosts with multiple listings. You can add as many properties as you like and manage them all from a single dashboard.
Our AI analyzes your property details, house rules, and guidebook to create a knowledge base. When guests ask questions, it uses this information to provide accurate, instant responses.
Absolutely. We use industry-standard encryption and do not store your credit card details on our servers. All payments are processed securely through Stripe.
You can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period.