For Short-Term Rental Hosts · Airbnb · VRBO · Direct Bookings
Your guests have questions the moment they arrive.
OnStay answers them before you even see the notification.
10 years of real hosting data shows 41.8% of guest messages arrive outside business hours — mostly evenings when guests arrive and immediately need help. OnStay AI is the voice concierge that handles it. No app download. QR code scan away.
The Problem
Sound familiar?
Every host knows the drill. It doesn't have to be this way.
It's 7pm Friday and a guest can't get in the door.
The door code isn't working. You're at dinner. Every minute without an answer is a potential 4-star review — and they're standing outside in the dark.
The questions hit when you're off the clock.
Real data from 10 years of hosting: 36.8% of guest messages arrive in the evening window — the exact moment guests check in and need help. Not 9am. Not a business hour.
The same questions. Different guests. Every single stay.
"How do I use the fire pit?" "Hot tub instructions?" "Can't figure out the TV." You've answered each one fifty times. OnStay answers them so you don't have to.
A slow response is a review in progress.
A 5-star convenience question ignored becomes a 4.8. A guest locked out at arrival becomes a 4-star and a public reply. OnStay answers in under 3 seconds — before the frustration starts.
"You didn't get into hosting to answer door code questions at 7pm.
But here we are. OnStay fixes that."
How It Works
Set up in minutes.
Save hours every week.
Set Up Your Property
Works alongside Airbnb, VRBO, Booking.com, and Expedia. Get your property ready to answer guest questions in minutes — no technical setup required.
Teach It Your Property
Tell OnStay about your space — house rules, amenities, local recommendations, anything guests ask about. It remembers everything, forever.
Place the QR Code
Print your unique code or order a custom acrylic display. Your property is now on autopilot.
Everything Included
Every feature you need. Nothing you don't.
Voice-First Experience
Guests speak naturally and get instant answers. No typing, no app download, no friction.
24/7 Availability
AI never sleeps. Your guests get answers at 7pm Friday without interrupting your dinner.
Smart Escalation
Real emergencies get routed to you instantly via push notification. You stay hands-off until it matters.
Local Recommendations
Curate your favorite restaurants, hikes, and hidden gems. AI recommends them naturally when guests ask.
Works With Your Stack
Compatible with Airbnb, VRBO, Booking.com, and Expedia. OnStay works alongside whatever platform you're already using — no switching, no disruption.
Without OnStay vs. With OnStay
| Without OnStay | With OnStay |
|---|---|
| Answer the same questions 20x/week | Guests get instant answers, 24/7 |
| Miss messages → bad reviews | Every question answered in <3 seconds |
| Can't scale without burnout | Manage more properties without more interruptions |
| Guests feel ignored at night | Premium concierge experience, always on |
| Hours spent writing guidebooks nobody reads | AI learns your property in under 5 minutes |
From helpdesk to freedom.
Imagine waking up to zero frantic guest messages.
Imagine managing your properties without fielding the same questions every night.
Imagine guests leaving 5-star reviews specifically mentioning how helpful your 'concierge' was.
That's not a dream. That's OnStay.
Pricing
One plan. Everything included.
7-day free trial — card required. Cancel anytime before Day 8.
OnStay AI
For every host, every property
or $200/yr — save 2 months
Apply for Beta7-day free trial — card required. Cancel before Day 8 and you won't be charged.
- AI voice concierge
- 60 minutes included / month
- 86-language support
- QR code generator
- Property knowledge base
- Smart escalation
- Analytics dashboard
No long-term contract · Add properties anytime
Need more than 60 minutes? Just $0.15/min after that.