How Do OnStay's Direct Booking Website and Printable Whole-House Sign Kit Work?
Every property with an active OnStay concierge subscription includes a commission-free Direct Booking Website, an interactive Guest Welcome Guide, and a printable Whole-House Sign Kit at $0 extra while subscribed. Hosts who want the website, welcome guide, and printable sign kit without a monthly concierge subscription can purchase the standalone package for $149 one-time, with an optional +$39 custom monogram crest.
Commission-free Direct Booking Website
Built from your verified property knowledge: photos, sleeping arrangements, house rules, amenities, and neighborhood notes stay aligned with what you already maintain for your property.
Live availability and dynamic rate mirroring: syncs availability across Airbnb, Vrbo, Booking.com, Expedia, Houfy, and Google Calendar, and mirrors nightly rates and minimum-stay rules from connected PriceLabs or Wheelhouse accounts.
Host-connected payouts: guests pay through your connected Stripe or PayPal account with zero OnStay booking commission, alongside optional refundable security deposit holds.
Interactive Guest Welcome Guide and Whole-House Sign Kit
Alongside the shipped 5 x 7 gallery-board QR sign with oak stand included in Concierge Setup, hosts can generate room-by-room printable signs for WiFi, kitchen appliances, pool and spa rules, EV charging, and checkout reminders, or order extra acrylic wall plaques, table cards, fridge magnets, and NFC tag stickers ($18 to $58 in the Store).
Guest access and host boundary
During a stay, every guest in the group can scan a QR code, open the shared link in any mobile browser with no app download, or call the property's dedicated concierge phone line to ask about WiFi, parking, checkout, or house rules in their own language. Physical-entry credentials remain in the host's private booking or lock-management channel; OnStay never delivers door or lockbox codes in the guest concierge. When a guest request is uncertain, safety-sensitive, or calls for human judgment, OnStay routes it to the host with full context.